Order Cancellation

Cancellation requests for orders that have been processed and prepared for shipment are subject to an AED 300 cancellation fee. This is a common carrier fee for package interception.

If you decide you want to cancel your order after the item has shipped, you will be charged the shipping. After you refuse the item(s) and we receive the product back your credit card will be credited the full amount minus the shipping. Some products may be subject to an additional 10% restocking fee.